The Second Stone Drops

Hey there, Stepping Stones Crew! 🪨✨

Welcome back to The Stepping Stone — Edition #2 is here, and honestly? We outdid ourselves. (Again.)

This month, we're spotlighting a platform that's making clinician renewals feel less like paperwork and more like magic. Plus: we're finally revealing the Real or AI answer — the suspense is over. And because you asked? We're teaching you how to build your own AI prompts from scratch. You're about to become dangerous. 😏

Grab your coffee. Let's dive in. ☕

🚀

The Big Stories

⚡ Feature Story

Next Step: A New Digital Renewal Experience

82% conversion rate. 100 referrals. Zero email ping-pong.

Remember when clinician renewals meant endless phone tag and "just following up" emails? Those days are over.

Next Step is a personalized digital experience that makes renewing seamless — and the numbers speak for themselves.

82%

Conversion Rate
(yes, really)

100

Referrals Submitted
(directly through the platform)

Here's how the magic happens: Every clinician gets a unique link that opens a portal greeting them by name, showing their assignment details, and featuring a welcome letter from their division leader (Katie or Jeremy). It feels like a one-on-one conversation — not a mass email.

One-click intent + smart scheduling: Clinicians tell us if they're returning, requesting a change, or exploring options. Each choice opens a tailored flow — including the ability to book time directly with their Clinical Manager or Retention Specialist. No phone tag. No back-and-forth.

Built-in referral program: Right after confirming they're coming back, we prompt them to refer a colleague. Strike while the iron's hot. 🔥

💡 Why It Matters

✓ Personal touch at scale (thousands of clinicians, one-on-one feel)
✓ Self-service scheduling = less chasing
✓ Referrals captured at the happiest moment
✓ Connected to SmartSearch — auto-logs everything

📡 The Innovation Radar

📰 External

AI Just Humbled a
Computer Science Legend

Source: The Neuron Daily

Donald Knuth — the 86-year-old creator of TeX and author of The Art of Computer Programming — just admitted that Claude solved an open math conjecture that had stumped him for weeks. His response? "It seems that I'll have to revise my opinions about 'generative AI' one of these days."

Meanwhile, OpenAI, Google, and Alibaba all dropped new AI models this week — and none of them are trying to be "the smartest." Instead, they're optimized for speed, cost, and running on smaller hardware. Alibaba's Qwen 3.5 can even run on your phone. For free.

The takeaway? AI is becoming infrastructure. Nobody brags about how powerful their electricity is — they just care that it works.

📖 Read the Full Story →

💡 Product Insight

Why Stepping Stones Crew Should Care: This is exactly why we focus on practical AI wins at SSG. The goal isn't the fanciest model — it's the one that actually helps you get work done faster.

🧠 AI SKILL OF THE MONTH

Build Your Own AI Prompts

Last month, you loved our 6 prompts. This month? We're teaching you to fish. 🎣

Creating killer prompts isn't magic — it's a formula. And once you know it, you can build prompts tailored to your exact workflow.

What you'll learn:
✓ The anatomy of a great prompt
✓ How to give AI the right context
✓ Techniques for getting consistent results
✓ Real examples you can steal and customize

🎓 Watch the 8-Min Tutorial →

🤖 Want prompts built just for YOU?
Submit a ticket and our team will help you craft custom prompts for your workflow.

✨ Request Custom Prompts

🎨🤖

Real or AI? — The Big Reveal! 🎉

Last month we asked: which image was created by AI? The suspense is finally over.

Image A

✓ REAL

Image B

✗ AI GENERATED

🔍 The Answer: AI is good, but it's not "make a cat and dog best friends" good... yet. If you picked Image A, your human intuition is still firing on all cylinders! 🎯

🐣 Hoppy Easter from the Team! 🥚

The team got into the Easter spirit and yes, there were bunny ears involved.

Pastel vibes, egg hunts, and enough chocolate to power us through Q2. 🐰🌿

Peter • Andrea • Mason • Eva • Antonio • Devin

Transforming Lives Together

The Stepping Stones Group • Product & Innovation Team

Built with ☕ and questionable amounts of AI by the Product & Innovation Team
Peter • Andrea • Mason • Eva • Antonio • Devin